Online shopping is at an all-time high. Unfortunately, so are returns. As we noted in last month’s blog, Americans returned about $816 billion worth of merchandise last year, representing about 17% of all retail purchases. With the amount of returns rising steadily, your best bet as a business owner is to adopt a preventative strategy. […]
How to Create an Unforgettable Unboxing Experience
If you’re like most online business owners, you’ve probably put a lot of time into things which will attract visitors, and convert them into paying customers. You may have spent far less time, though, on the experience that unfolds after you’ve made the sale. It’s important to remember that your customer experience continues right up […]
Top 5 Shipping Tips for Small Businesses
So, you’ve just started your new business selling bath bombs/small-batch hot sauce/vegan soy candles/et cetera. Congratulations! Before cracking open the champagne, though, it’s important to consider the less-exciting aspect of running a small business: getting the product to the buyer. Though it isn’t very fun to think about, it’s a fact that the way you […]
Reducing Shipping Costs for Startups
Small business owners are all too familiar with the challenges that come with reducing shipping costs and maximizing efficiency. Here are a few ideas that can help you to tackle this common challenge. Don’t be afraid to negotiate with carriers Sometimes it’s easy to feel like a little fish in a big tank, especially when […]